Last Updated: September 16, 2026

Order Processing

Orders placed on carolinalinensoffer.com are processed within 1–2 business days after payment confirmation. Orders placed on weekends or United States federal holidays will begin processing on the next business day. Business days refer to Monday through Friday, excluding United States federal holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Delivery Timeframes

We currently ship to the United States and Canada.

  • United States: Estimated delivery within 3–5 business days after dispatch.
  • Canada: Estimated delivery within 5–7 business days after dispatch.

Delivery estimates are provided by the carrier and are not guaranteed. Delays caused by weather, carrier operational issues, or customs clearance in Canada are outside our control.

If a Canada-bound shipment is delayed beyond 10 business days after dispatch due to customs clearance, please contact us at info@carolinalinensoffer.com and we will work with the carrier to resolve the issue.

Shipping Costs

Standard shipping is free of charge for all orders shipped to the United States and Canada. No additional shipping fees will be added at checkout.

Carriers

We ship via USPS, UPS, or FedEx, depending on the destination and package size. The carrier selected for your order will be indicated in your shipping confirmation email.

Order Tracking

Tracking numbers are issued at the time of dispatch and may take up to 24 hours to become active in the carrier’s system. If your tracking information has not updated within 3 business days of receiving your confirmation email, please contact us at info@carolinalinensoffer.com.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.

Questions

For shipping-related inquiries, contact us at info@carolinalinensoffer.com or call +1 407-491-2221 during our service hours: Monday–Friday, 9:00 AM–6:00 PM Central Time.